7 Primary Business Drivers for Social Media
- Enhance branding and awareness
- Protect reputation
- Extend public relations
- Build community or loyalty
- Extend customer service
- Facilitate research and development
- Drive sales or leads
via briansolis.com

- Enhance branding and awareness
- Protect reputation
- Extend public relations
- Build community or loyalty
- Extend customer service
- Facilitate research and development
- Drive sales or leads

Before creating or distributing any social object, ask yourself a few important questions:
- What value am I introducing into the mix?
- What makes this object worthy of attention?
- What action do I want to inspire?
- How does this contribute to our standing within each community?
- How can I make this shareable?
Brian Solis reminds us what goes into a social object among other things